ORDERING & CONTACT INFORMATION

 

To order any of our products please email us with your list & delivery address to info@oz-ebikes.com All orders are processed via email to ensure accuracy and minimize mistakes.

 

Once we have your order email we can then send you an invoice including shipping costs, payment details, and any options available/requested.

 

We are a GST registered business and you will receive a tax invoice with every order.

 

We endeavor to reply to all email enquiries within 24 hours (usually same day) except on weekends.

 

For questions or general advice/information on our products please email us at info@oz-ebikes.com.

 

Payment methods at present are:

LOCAL:

Direct Deposit or EFT (electronic funds transfer)

VISA or Master Card (call up with your card details after placing order)

Postal Money Order

 

OVERSEAS:

Bank to Bank wire transfer

PAYPAL up to $500.00 (4% fees apply)

 

Please note, orders paid via paypal that are over $100.00 will not be shipped until the funds clear into our local Australian account. This can hold up your order for 3 days.

 

Shipping methods currently available for AUSTRALIA

 

Registered mail

 

We pack all E-Bike kits into cardboard boxes, all parts are well packed and every system is bench tested before being shipped out. There are no DOA kits sent out from our workshop!! We do not dropship products directly to the customer from China etc, all stock is in Australia and is checked and plugged up before shipping out.

Shipping methods currently available for OVERSEAS

 

We can ship to most countries around the world, the main shipping methods are:

Express Courier international

Express Post International

Registered Airmail

We will endeavor to offer the best service for the weight of your package, shipments usually take 5 days on average for the express services.

 

Please email us for a quote to your country.

 

 

OZ-EBIKES TERMS & CONDITIONS

 

Please send all correspondence to:

 

 

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